Immediate help from a dermatologist nearby!

Would you like a prompt and straightforward evaluation of your skin issue by a dermatologist of your preference? With OnlineDoctor and KPT, this is possible! As a KPT policyholder, you will receive a discount of CHF 6 with the voucher code KPT49.

  • High quality diagnosis thanks to large network of specialists
  • Conveniently upload photos from home
  • 350,000 treatments carried out
Smartphone dermatologists selection

95 % are satisfied with diagnosis

800 doctors work with OnlineDoctor

High data protection and quality

Your benefits when insured with KPT

Obtain a dermatologist’s diagnosis from the convenience of your home within a few hours! Submit your request now and include the voucher code provided by KPT at the end of your request.

Frequently asked questions

In cooperation with CSS, OnlineDoctor offers you a telemedical consultation for skin problems. Over 150 dermatologists are available around the clock for an online skin check.

You can submit any type of acute skin problem. Only the assessment of moles is not reimbursed.

Requests via OnlineDoctor can be made using any digital device such as a smartphone, tablet or even your desktop computer and an internet connection. In any case, you will need a mobile phone, as you will receive a 6-digit SMS code with which you can unlock and download the specialist doctor’s recommendation for action. OnlineDoctor can be used via common browsers (e.g. Chrome, Firefox, Safari). We expressly do not recommend the use of Internet Explorer or Microsoft Edge, as error-free data transmission cannot always be guaranteed with these two browsers.

You can find more information about OnlineDoctor in our FAQs.

Experiences with OnlineDoctor

How it works

1. Select a Doctor

You decide who should look at your skin problem online. Select the dermatologist you want.

2. Describe symptoms and upload photos of the skin problem

Describe your skin problem using our intelligent chat assistant and take a photo of the affected area. The information is very important for dermatologists.

3. Receive specialist diagnosis

Within a short time, you will receive our specialist assessment and a concrete recommendation on what you can do about your skin problem.

How it works

Why OnlineDoctor?

Uhr zeigt auf 3 Uhr

Diagnosis in a few hours

Globus

Always & everywhere available

Karikatur eines Arztes und einer Ärztin

> 150 dermatologists in Switzerland

Auszeichnung

Labelled medical device

Our medical network

At OnlineDoctor you can choose between 150 dermatologists in Switzerland. Simply click on the maps and find a specialist near you. This way you can quickly and easily have your skin problem clarified online by a local practice.